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Liberty Mutual refused to pay hail claim on a brand new car we purchased. I missed the change over date from the old car to the new one but Liberty kept taking auto draft payments from my bank account.

I do own the missed the date, but their refusal to honor a claim when taking my money reflects the big business in America rip-off rampant in large corporations. I had four cars insured with them, I dropped them all and went back to GEICO. Join me in protesting corporate fraud and misrepresentations by not insuring with this deceptive company.

Don't fall prey to their caring TV ads. They don't care.

Reason of review: Problems with payment.

Location: Arlington, Texas

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Rishaan Vov

We fell for their ads and realize what a BIG mistake. !

We are looking to switching insurance companies as soon as possible. Anybody have suggestions ?

Guest

Clearly, they were taking money on the contracted vehicle they had agreed to. Per you, YOU did not follow the contract and notify the purchase or addition of a different vehicle within the proper time limit.

Vehicle insurance follows the vehicle insured. There are no exceptions to this. It's extremely clear and spelled out in the contract.

You should take responsibility for your mistake. You are not a victim.

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