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I received a policy renewal in March of this year. Each year my insurance rates increase, which is not unexpected, but for the last 2 years the increases seem to be unreasonable.

This year the insurance increased by $700.00 for the year. Last year, my annual premium amounted to $3,2000. This year, with the the $700.00 increase, the annual premium will be over $3,900. I contacted the Liberty Mutual in April of 2019 and spoke with both Clinton Padgett, and someone who identified himself as Mike, to inquire about why such an exorbitant increase and was told that it was because I resided in an area that utilized a voluntary Fire Department.

I responded that I have resided. I was told that I needed to secure a letter from the KC Fire Department to verify that provided service to my area. I asked why should I have to secure this information, and I was told that for consideration, I would have to. Once I faxed the letter from the Fire Department to Mr.

Padgett, he then stated that the increase was due to what it would cost to replace may home and that someone at the insurance company had put in the wrong code. I have been in my home since 1968, which has been located in the the metropolitan Kansas City area since and prior to my family taking up residency. The Kansas City Fire Department has and continues to service the city of Kansas City which is where my home is and has been located.

I am a Senior Citizen, with a disabled son who lives with me.

I can't continue to absorb these yearly exorbitant increases. Further, I believe that I am targeted for these increases because of where I live, my age and the make up my my community.

Reason of review: Pricing issue.

Preferred solution: Let the company propose a solution.

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Carol they did the same thing to me this year but with my auto insurance, raising it to over $3900 from 3200. After I did excellent on their right track program and only drive 6-7K miles per year.

I CANCELLED THEM! They didn't seem to care. Go with State Farm, a much better company for Midwest clientele.

LM is SNOOTY EAST COAST as all get out. Be done with them!

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