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Exchange, Refund and Cancellation Policy
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I'm at a loss as to why I was declined insurance by Liberty Mutual. Neither my spouse or my self have any accident history or any other legal controversies yet we were declined insurance for reasons the company felt they didn't need to provide us.

My car insurance request was the same configuration as I was using with Progressive. I was attempting for the first time in over ten years to shop for better insurance. Boy did I regret that decision.

I'm staying with Progressive a little longer until someone I trust recommends a better Company. I would hate to think it's because my spouse and I are a same sex couple....surely they wouldn't do that....I even like throwing that out there but what do I have left to think?

Review about: Liberty Mutual Insurance Auto Insurance.

Reason of review: refusal of service.

Preferred solution: provide me a detailed explaination of my decline of insurance. Thats all..

I liked: Website and chat link were very easy to use.

I didn't like: No real customer service more like talking to a robot, No follow up on questions cold interaction.

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Bethany, Oklahoma, United States #1276897

I would think it was more likely a credit score or aye a mistake.

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