Avoid Liberty Mutual unless you plan on never having a claim. After 8 years with them - both house and car - with no claims, we had a water main burst issue with around $2,000 of damage done to our home.
After we made the claim with them, and had the repairs made, liberty mutual increased our rates by nearly 50% (!) and said we were no longer a 'safe house'. That 'safe house' definition must mean a house that never makes a claim.
My calls and letters got no response, so we dropped them and went with another company. What a horrible way to treat a customer of 8 years!
Review about: Liberty Mutual Insurance Claim.