Manufacturer: Liberty Mutual Insurance Category: Claims Clear all filters (14 of 14 reviews match)
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LM agents do not explain coverage, when they asked me if I wanted uninsured coverage I said yes, I wanted to be insured by for damage by uninsured motorists.LM don't tell people you can't insure a car for less and a car for more, they both have to have the same...
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1.0
Product
Liberty Mutual Insurance Auto Claim
I didn't like
  • Worst insurance company i have ever dealt with
  • Liberty not being honest with me
  • Lies and deception
#1094636
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As a 10-year member of Liberty Mutual, I had all the coverage I needed for a much higher price than other companies.I had insurance to cover personal loss from "uninsured drivers". My car was totaled and I was injured by a person who did not have enough insurance....
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Product
Liberty Mutual Insurance Auto Claim
#1085635
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He has liberty mutual insurance. They SUCK!!! I have been going back and forth for 2 weeks now, without a satisfactory settlement. They are low balling me, only offering me half what my truck is worth. Dealing with an arrogant adjuster in N.J. while I'm here in the...
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Product
Liberty Mutual Insurance Auto Claim
I didn't like
  • Customer service
#1082740
Reply to reviews
After a long history of electrical issues and melted wiring on my 2013 Ram 2500 diesel truck that I bought new it caught fire while driving and I was injured.After a forensic investigator said it was Chrysler negligence that caused the fire my insurance company Liberty...
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Product
Liberty Mutual Insurance Auto Claim
I didn't like
  • Liberty not being honest with me
#1059916
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After recieving a call explaining that someone file a claim threw my insurance company they took my car.After my car was lost and found it was vandalized. Liberty Mutual called me and from that moment I have been treated like a criminal. My claim was denied and when I...
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1.0
Product
Liberty Mutual Insurance Auto Claim
#1022037
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How sorry are they? Claims handling were bad (except for the young girl that took care of my Comp Claim) and agent is bad. Now I'll be lucky if I can get on with a good company, which I am sure will take several years. They ruined my good standing for 2 claims that were an unfortunate sequence of events for me. People need to know how bad Liberty Mutual Insurance...
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2.5
Product
Liberty Mutual Insurance Auto Claim
I liked
  • Price
I didn't like
  • That my policy was cancelled
  • Our agent
  • How inefficient this company is
#1004517
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Insurance adjuster not keeping me up to date with what was going on with my claim.I spoke with her supervisor (Elliot), I asked for another adjuster and he tells me that she will handle my claim fine and he would not change adjusters, I asked who his supervisor was and...
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Anonymous
Anonymous

That supervisor was wrong, you found many people on this site to talk to. It wouldn't hurt to post the adjuster and supervisors names as well!

1.2
Product
Liberty Mutual Insurance Auto Claim
#1002338
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Complaints On Dec 11th, 2016 at 3:30pm I was in an accident with one of client, who gave his car to a drive who had a suspended license.After exchanging papers with the driver (police presence), I called Liberty Mutual to notify them about their driver. The person that...
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Anonymous
Anonymous

Good luck dealing with these guys. Safeco/ liberty mutual etc. They are all the same. Same company, different brand names.

1.0
Product
Liberty Mutual Insurance Auto Claim
#990078
Reply to reviews
The claim is filed and processed following Liberty Mutual's insured being the "at fault" driver in an auto accident where I suffered the most of all. The issues I take with LM is the outright dishonest, unethical, possibly illegal and "bad faith" in business practices...
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Product
Liberty Mutual Insurance Auto Claim
I didn't like
  • Dishonesty
  • Lies and deception
#974480
Reply to reviews
My wife was hit by a Liberty Mutual policy holder.The driver turned right and jumped into the other lane and hit the side of her car. Two months of fighting with them and they won't pay more than 95%. Why should I foot part of the bill when their driver caused the...
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Product
Liberty Mutual Insurance Auto Claim
#928185
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