Product: Liberty Mutual Insurance Auto Claim Clear all filters (18 of 18 reviews match)
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I have been with them for over 14 years.I have never filed a claim. My battery died the other morning and I called roadside assistance that I pay $45 per year for and was on hold for 45 minutes just to get a ticket open. No one ever answered. Hung up and called my...
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Liberty Mutual Insurance Auto Claim
#1176606
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Their actions display utter lack of the auto repair industry. Labor estimates are low by 50% and items are omitted from consideration. This company shoud be defranchised for deceptive practices. They will be reported to the state insurance board. What more can I say?...
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Liberty Mutual Insurance Auto Claim
#1117952
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THEIR INSURED REAR-ENDED ON THE HIGHWAY, CAUSING MY CAR EXTENSIVE DAMAGE THAT IT HAD TO BE TOTALED.THEIR INSURED'S FLIPPED OVER ON THE HIGHWAY AS A RESULT OF THE IMPACT. I HAD TO TREAT FOR 4 MONTHS, USE UP ALL OF MY SICK TIME AND VACATION TIME, INCURRED OUT OF POCKET...
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Anonymous
PISSED OFF

I AGREE. THEY ARE A TERRIBLE COMPANY. BAD FAITH COMPANY. THEY REFUSE TO SETTLE CLAIMS. WASTE TIME AND DONT CARE THAT THEIR INSURED'S HAVE INCONVENIENCED MY LIFE AND CAUSE ME T...

1.0
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Liberty Mutual Insurance Auto Claim
#1101639
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LM agents do not explain coverage, when they asked me if I wanted uninsured coverage I said yes, I wanted to be insured by for damage by uninsured motorists.LM don't tell people you can't insure a car for less and a car for more, they both have to have the same...
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1.0
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Liberty Mutual Insurance Auto Claim
I didn't like
  • You screwed me
  • Lies and deception
  • Liberty not being honest with me
#1094636
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As a 10-year member of Liberty Mutual, I had all the coverage I needed for a much higher price than other companies.I had insurance to cover personal loss from "uninsured drivers". My car was totaled and I was injured by a person who did not have enough insurance....
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Liberty Mutual Insurance Auto Claim
#1085635
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He has liberty mutual insurance. They SUCK!!! I have been going back and forth for 2 weeks now, without a satisfactory settlement. They are low balling me, only offering me half what my truck is worth. Dealing with an arrogant adjuster in N.J. while I'm here in the...
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Liberty Mutual Insurance Auto Claim
I didn't like
  • Customer service
#1082740
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After a long history of electrical issues and melted wiring on my 2013 Ram 2500 diesel truck that I bought new it caught fire while driving and I was injured.After a forensic investigator said it was Chrysler negligence that caused the fire my insurance company Liberty...
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Liberty Mutual Insurance Auto Claim
I didn't like
  • Liberty not being honest with me
#1059916
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After recieving a call explaining that someone file a claim threw my insurance company they took my car.After my car was lost and found it was vandalized. Liberty Mutual called me and from that moment I have been treated like a criminal. My claim was denied and when I...
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1.0
Product
Liberty Mutual Insurance Auto Claim
#1022037
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Liberty Mutual Insurance Auto Claim Review

Disgusted. They paid a claim in error and then cancelled my insurance. Nobody would help me. I have a car I can't drive and my dad is sick. Spent 2 days, 14 hours and talked to 12 people. No resolution.
Product
Liberty Mutual Insurance Auto Claim
#1013494
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How sorry are they? Claims handling were bad (except for the young girl that took care of my Comp Claim) and agent is bad. Now I'll be lucky if I can get on with a good company, which I am sure will take several years. They ruined my good standing for 2 claims that were an unfortunate sequence of events for me. People need to know how bad Liberty Mutual Insurance...
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2.5
Product
Liberty Mutual Insurance Auto Claim
I liked
  • Price
I didn't like
  • Our agent
  • That my policy was cancelled
  • How inefficient this company is
#1004517
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