Manufacturer: Liberty Mutual Insurance Category: Claims Clear all filters (10 of 10 reviews match)
filters
manufacturer:
seller:
Show
state:
Show
city:
Show
category:
After recieving a call explaining that someone file a claim threw my insurance company they took my car.After my car was lost and found it was vandalized. Liberty Mutual called me and from that moment I have been treated like a criminal. My claim was denied and when I...
Read more
1.0
Product
Liberty Mutual Insurance Auto Claim
#1022037
Reply to reviews
How sorry are they? Claims handling were bad (except for the young girl that took care of my Comp Claim) and agent is bad. Now I'll be lucky if I can get on with a good company, which I am sure will take several years. They ruined my good standing for 2 claims that were an unfortunate sequence of events for me. People need to know how bad Liberty Mutual Insurance...
Read more
2.5
Product
Liberty Mutual Insurance Auto Claim
I liked
  • Price
I didn't like
  • How inefficient this company is
  • Our accounts were so messed up at the beginning by agent
  • How my credibility to acquire great insurance was ruined
#1004517
Reply to reviews
Insurance adjuster not keeping me up to date with what was going on with my claim.I spoke with her supervisor (Elliot), I asked for another adjuster and he tells me that she will handle my claim fine and he would not change adjusters, I asked who his supervisor was and...
Read more
Anonymous
Anonymous

That supervisor was wrong, you found many people on this site to talk to. It wouldn't hurt to post the adjuster and supervisors names as well!

1.2
Product
Liberty Mutual Insurance Auto Claim
#1002338
Reply to reviews
Complaints On Dec 11th, 2016 at 3:30pm I was in an accident with one of client, who gave his car to a drive who had a suspended license.After exchanging papers with the driver (police presence), I called Liberty Mutual to notify them about their driver. The person that...
Read more
Anonymous
Anonymous

Good luck dealing with these guys. Safeco/ liberty mutual etc. They are all the same. Same company, different brand names.

1.0
Product
Liberty Mutual Insurance Auto Claim
#990078
Reply to reviews
The claim is filed and processed following Liberty Mutual's insured being the "at fault" driver in an auto accident where I suffered the most of all. The issues I take with LM is the outright dishonest, unethical, possibly illegal and "bad faith" in business practices...
Read more
Product
Liberty Mutual Insurance Auto Claim
I didn't like
  • Dishonesty
  • Lies and deception
#974480
Reply to reviews
My wife was hit by a Liberty Mutual policy holder.The driver turned right and jumped into the other lane and hit the side of her car. Two months of fighting with them and they won't pay more than 95%. Why should I foot part of the bill when their driver caused the...
Read more
Product
Liberty Mutual Insurance Auto Claim
#928185
Reply to reviews
Please don't ever buy this insurance, having a very very bad customer experience. My car had a collision by a liberty mutual policy holder as that driver was not looking at the road and in fact looking down.In spite of we honking the liberty mutual driver collided...
Read more
Anonymous
Anonymous

All insurance companies have the right to investigate any claim against their policyholder. They must speak to their policyholder and verify if the policy was in force. They m...

Product
Liberty Mutual Insurance Auto Claim
#922598
Reply to reviews
Horrible experience.I dont even know where to start. Im fed up with the rude claims representative. Shes unprofessional and im paying for her mistake. I took her 3 days to approve a supplemental claim but then told me I needed to return my rental car. I explained to...
Read more
Anonymous
Anonymous

Was her name Jane Downing by chance? I've been dealing with her nonsense for MONTHS and finally demanded to be assigned a different adjuster.

Anonymous
Anonymous

Rental cars don't have to be turned in after 3 days. They're to be turned in when the limits have been reached, which normally takes weeks later. Did you delay getting your ve...

1.0
Product
Liberty Mutual Insurance Auto Claim
#911033
Reply to reviews
Rear ended my Liberty Mutual Ins customer.State police witnessed accident and confirmed my claim. I believe because other party is a Liberty Mutual customer, as is I, they are unwilling to use original replacement parts even though my car is only 1 year old and less...
Read more
1.0
Product
Liberty Mutual Insurance Auto Claim
I didn't like
  • Liberty not being honest with me
  • Deceptive claim rating policies
#861388
Reply to reviews
I was at a complete stop at a redlight when a liberty mutual customer hit my jeep and took off a mile down the road before they stopped i called the cops and the liberty mutual customer admitted fault but now it has been over 2 months and they r still determining...
Read more
Anonymous
Anonymous

Something pretty similar is happening to me. The other driver has Liberty Mutual and is totally at fault. Liberty Mutual is trying to weasel out of paying me anything.

1.1
Product
Liberty Mutual Insurance Auto Claim
Reply to reviews