Product: Liberty Mutual Insurance Auto Claim Clear all filters (17 of 17 reviews match)
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Their actions display utter lack of the auto repair industry. Labor estimates are low by 50% and items are omitted from consideration. This company shoud be defranchised for deceptive practices. They will be reported to the state insurance board. What more can I say?...
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Liberty Mutual Insurance Auto Claim
#1117952
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THEIR INSURED REAR-ENDED ON THE HIGHWAY, CAUSING MY CAR EXTENSIVE DAMAGE THAT IT HAD TO BE TOTALED.THEIR INSURED'S FLIPPED OVER ON THE HIGHWAY AS A RESULT OF THE IMPACT. I HAD TO TREAT FOR 4 MONTHS, USE UP ALL OF MY SICK TIME AND VACATION TIME, INCURRED OUT OF POCKET...
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Anonymous
PISSED OFF

I AGREE. THEY ARE A TERRIBLE COMPANY. BAD FAITH COMPANY. THEY REFUSE TO SETTLE CLAIMS. WASTE TIME AND DONT CARE THAT THEIR INSURED'S HAVE INCONVENIENCED MY LIFE AND CAUSE ME T...

1.0
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Liberty Mutual Insurance Auto Claim
#1101639
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LM agents do not explain coverage, when they asked me if I wanted uninsured coverage I said yes, I wanted to be insured by for damage by uninsured motorists.LM don't tell people you can't insure a car for less and a car for more, they both have to have the same...
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1.0
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Liberty Mutual Insurance Auto Claim
I didn't like
  • Lies and deception
  • You screwed me
  • Liberty not being honest with me
#1094636
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Liberty Mutual Insurance Auto Claim Review

#1013494
Disgusted. They paid a claim in error and then cancelled my insurance. Nobody would help me. I have a car I can't drive and my dad is sick. Spent 2 days, 14 hours and talked to 12 people. No resolution.
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As a 10-year member of Liberty Mutual, I had all the coverage I needed for a much higher price than other companies.I had insurance to cover personal loss from "uninsured drivers". My car was totaled and I was injured by a person who did not have enough insurance....
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Liberty Mutual Insurance Auto Claim
#1085635
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He has liberty mutual insurance. They SUCK!!! I have been going back and forth for 2 weeks now, without a satisfactory settlement. They are low balling me, only offering me half what my truck is worth. Dealing with an arrogant adjuster in N.J. while I'm here in the...
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Liberty Mutual Insurance Auto Claim
I didn't like
  • Customer service
#1082740
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After a long history of electrical issues and melted wiring on my 2013 Ram 2500 diesel truck that I bought new it caught fire while driving and I was injured.After a forensic investigator said it was Chrysler negligence that caused the fire my insurance company Liberty...
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Liberty Mutual Insurance Auto Claim
I didn't like
  • Liberty not being honest with me
#1059916
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After recieving a call explaining that someone file a claim threw my insurance company they took my car.After my car was lost and found it was vandalized. Liberty Mutual called me and from that moment I have been treated like a criminal. My claim was denied and when I...
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1.0
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Liberty Mutual Insurance Auto Claim
#1022037
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How sorry are they? Claims handling were bad (except for the young girl that took care of my Comp Claim) and agent is bad. Now I'll be lucky if I can get on with a good company, which I am sure will take several years. They ruined my good standing for 2 claims that were an unfortunate sequence of events for me. People need to know how bad Liberty Mutual Insurance...
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2.5
Product
Liberty Mutual Insurance Auto Claim
I liked
  • Price
I didn't like
  • Our accounts were so messed up at the beginning by agent
  • How my credibility to acquire great insurance was ruined
  • How inefficient this company is
#1004517
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Insurance adjuster not keeping me up to date with what was going on with my claim.I spoke with her supervisor (Elliot), I asked for another adjuster and he tells me that she will handle my claim fine and he would not change adjusters, I asked who his supervisor was and...
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Anonymous
Anonymous

That supervisor was wrong, you found many people on this site to talk to. It wouldn't hurt to post the adjuster and supervisors names as well!

1.2
Product
Liberty Mutual Insurance Auto Claim
#1002338
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Complaints On Dec 11th, 2016 at 3:30pm I was in an accident with one of client, who gave his car to a drive who had a suspended license.After exchanging papers with the driver (police presence), I called Liberty Mutual to notify them about their driver. The person that...
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Anonymous
Anonymous

Good luck dealing with these guys. Safeco/ liberty mutual etc. They are all the same. Same company, different brand names.

1.0
Product
Liberty Mutual Insurance Auto Claim
#990078
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