Product: Liberty Mutual Insurance Auto Insurance Clear all filters (52 of 52 reviews match)
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Car that was less than five months old and less than 1500 miles was rear ended by a Liberty Mutual policyholder. Liberty Mutual hassled with the body shop over running a pre and post computer scan as recommended by the manufacturer for collisions. LIberty Mutual...
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Anonymous
William

This complaint is too long to fully read but I don't understand how someone else's insurance policy dictates your repairs...who is your insurance company and what have they do...

1.0
Product
Liberty Mutual Insurance Auto Insurance
I didn't like
  • You screwed me
  • Deceptive claim rating policies
  • No help by contracted adjuster
#1232120
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do NOT do business with Liberty Mutual Insurance their TV ad is a big lie. This is one of their responses...you do the math....what a joke. Thank you for contacting Liberty Mutual regarding your billing. Your policy was removed from automatic withdrawals from your...
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1.4
Product
Liberty Mutual Insurance Auto Insurance
I didn't like
  • Lies and deception
  • Cannot trust a company that employees unethical employees
  • Lack of care from all employees
#1206093
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After talking to a rep (Mike P), to purchase car/home insurance, I decided to sign with this company.I later received a letter for a "Consent to Rate" which was almost DOUBLED than what the NC Rate Bureau suggests for insurance. Of course, I was not informed of this...
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1.0
Product
Liberty Mutual Insurance Auto Insurance
#1204791
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i purchased car ins less than 6 months was just raised 128.00 no tickets no claims just raised it i have paperwork that states my ins is covered for 1 year at one price and then they just raised me i spoked to corporate did not get any were so i will cancel my auto and...
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1.0
Product
Liberty Mutual Insurance Auto Insurance
I didn't like
  • Did not like to be made a fool of
#1203285
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I opened an automobile insurance account with Liberty Mutual in 2014.I made my first payment and got insurance. I cancelled my insurance with them last week and they said there is a balance due since all payments are paid in arrears. As they have explained, the first...
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Product
Liberty Mutual Insurance Auto Insurance
I didn't like
  • Customer service is rude
#1199678
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I’ve been a customer of Liberty Mutual for almost three years.I had a very minor fender bender which resulted in a few scratches and once requested roadside assistance for a dead battery. Both of these events happened more than two years ago. I just received a letter...
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1.0
Product
Liberty Mutual Insurance Auto Insurance
#1160111
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Liberty Mutual Insurance - Canceled and still owe for previous month?

I canceled the policy on the day it was due and they say i owe them for the prevous month. How can that be if i pay month to month?
Product
Liberty Mutual Insurance Auto Insurance
#1159845
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Not only do they advertise falsely on accident forgiveness, but they will not renew your policy if they pay any claim.Outright bad business. Stop enabling these bad companies. You will end up losing your buts and hard earned dollars . This company, Liberty Mutual is...
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1.0
Product
Liberty Mutual Insurance Auto Insurance
I liked
  • Last rep i talked to
#1148382
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Last year we switched to Liberty Mutual and received a great rate on two cars and our condo insurance.However the condo insurance was raised at its renewal in July so we were able to switch to another company and still get a multi policy discount. However they decided...
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2.6
Product
Liberty Mutual Insurance Auto Insurance
#1104303
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I just purchased Liberty mutual insurance. I was told after 90 days I would receive a safe driver discount of 10 - 25 % discount. I wasn't that you have to install. A device in the vehicle to get the discount. My vehicle was cheaper wither the company I was with after...
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1.4
Product
Liberty Mutual Insurance Auto Insurance
I didn't like
  • Liberty not being honest with me
#1094557
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