Manufacturer: Liberty Mutual Insurance Category: Claims Clear all filters (59 of 59 reviews match)
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This company is a joke.I was in an accident last month, first one in over ten years, and they were very unprofessional in how they handled my claim. They lied and told other insurance company that I did not give a statement. They told me adjuster would be calling me in...
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1.0
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Liberty Mutual Insurance Claim
#1042517
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I had two claims that were being investigated by the same person.This person was a WITCH DOCTOR on a WITCH HUNT by the name of MICHAEL DUNN. The 1st claim was a rather large one and Claim Rep was great until this was forwarded to the WITCH DOCTOR. When I was told this...
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Liberty Mutual Insurance Claim
#994269
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Liberty mutual is not honest with there costumers, they don't let you pick your own body shop when you get in an accident an then also the body shop only fix the outside of my car an didn't deal with the minor damages. When the body shop don't fixing the outside of my...
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2.1
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Liberty Mutual Insurance Claim
#809477
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Liberty Mutual Insurance Claim Review

#819552
1.1
Details
Worse insurance in the country, was with this company for over 15 years. had a fire in my home, they drop me and thought I was going to keep my car insurance with them LOL. BS! Drop them like they dropped me. Also the inspector that came to my house, stole items from the fire seen that was not damaged.
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Liberty Mutual Insurance Claim Review

#598724
1.0
Details
They maliciously, intentionally and negligently handled a claim involving my injured son. I feel that they harassed our family as we would have been better off never hearing from them. They did nothing for us other than add insult to the injury. Consumers should know! The only thing that could have been worse is if we had been their CUSTOMERS!
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Liberty Mutual tries to squirm out of every claim. They become so annoying by asking for doctors letters, disability proof, tax returns, forms for abilities and documentation SSDI applications almost every 2 months. They are one of the wealthiest insurance companies by...
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Anonymous
Anonymous

As a former Liberty Mutual employee, I can promise you that no one gets any sort of bonus or commission for closing claims, denying payments or any other way of "saving the co...

Anonymous
Anonymous

Liberty Mutual case managers get pressured by upper management everyday to close out and eliminate claims.Doctors are very annoyed by the quarterly questioners, they are the w...

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Liberty Mutual Insurance Claim
#788047
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A CLASS ACT SUIT from The US FEDERAL COURT SYSTEM On behalf of All Persons SUFFERING WRONGDOING BY LIBERTY MUTUAL INSURANCE!!
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Anonymous
Anonymous

Liberty Mutual is trying to fraud me out of $260,000.00. I had workers comp insu w them and so did one my sub contractors. We started in April of 2013 and everything was fine ...

1.1
Product
Liberty Mutual Insurance Claim
#778527
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Yes they provide cheap policies. However when tornado hits you ... expect this known corporate torfeasor Liberty to cheat you. In my case LibertyMutual promised to repair roof and never did on the total loss, refused to adjust claim three times because Liberty...
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Anonymous
Anonymous

which office do you work out of with that comment?

catjlt72
Anonymous

And I bet when your premium went up a little bit when your renewal hit right before this claim you called and bitched when it went up. Seem like the type that wouldnt be happ...

Product
Liberty Mutual Insurance Claim
I didn't like
  • Liar
  • Liberty pioneered bad faith
#767057
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Liberty Mutual rep Jason Barth has bee abusive since the day I filed a claim them. It takes him 30 days to respond to an email. And his last email said, "that is our final offer", for a figure that was 1/20th of his own estimate. His incompetent client did the...
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Liberty Mutual Insurance Claim
I didn't like
  • Cheat
  • Jason barnes
  • Customer service
#766583
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Had business insurance through Liberty Mutual. Cancelled insurance 7 months ago. Liberty Mutual at first stated I had a 2200.00 refund coming. Now they say I owe over 900.00 for insurance. In essence they claim I owe 4000.00 for 3 months of insurance. I have made...
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Liberty Mutual Insurance Claim
#756074
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I have been employed for 16 years with my company and have been paying for long term disability through payroll deductions for the past 16 years. This is the first time i have had to use it and it has been an exhausting and enfuriating experience. First i was on short...
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Liberty Mutual Insurance Telford, Pennsylvania
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Liberty Mutual Insurance Claim
#738063
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After paying $4,000 a year to Liberty Mutual for the past 5 years, our son had a minor fender bender on the freeway during rush hour. The other driver didn't have any damage to his vehicle, no one was at fault and there were no citations issued at the scene. The...
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Anonymous
Anonymous

Yeh, right.

2.2
Liberty Mutual Insurance Benson, Arizona
Product
Liberty Mutual Insurance Claim
I liked
  • Last rep i talked to
I didn't like
  • Our agent
  • Lied
#735643
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