Manufacturer: Liberty Mutual Insurance Category: Customer Care Clear all filters (6 of 6 reviews match)
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After 8 years as a loyal customer and calls to discuss why my rates were increasing, and being told there was nothing they could do, i have learned that I am ENTITLED to one rate re-evaluation per year! I had to keep insisting that i wanted to speak to a...
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2.4
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Liberty Mutual Insurance Customer Care
#857073
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The adjuster Andrew dewhirst. Came to my home. With a roof inspector that he hired to inspect. The property Several homes in our area have been damaged buy the storm. All the. Folks getting repairs are not insured buy liberty mutual And the ones that aren't...
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Anonymous
Anonymous

We received the same experience by the Andrew. Unfair insurance practices. Other homeowners must come together to consider class action suit.

Product
Liberty Mutual Insurance Customer Care
I didn't like
  • Deceptive practices
  • Liberty not being honest with me
#685389
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Liberty Mutual treated me with total lack of respect and spent more time and effort trying not to pay my claim then just having to spend $175 to fix my car properly. It is well know among body shops that their appraisers want shops to not fix cars properly in order to...
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1.5
Product
Liberty Mutual Insurance Customer Care
#649397
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on october 28,2011 i had a 3 alarm fire at my home,the house and all contents were totally destroyed we filed a claim the adjuster gave us $5,000 advance to get going and said once they got the fire investgation report the claim would be paid, they recieved the fire...
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Anonymous
justagirl

Curious how this turned out

Anonymous
Beachjc

how did the end result end up? We are going through a similar issue. Its the hardest thing to deal with with your life is turned upside down. We have a small child who is t...

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Liberty Mutual Insurance Customer Care
#445128
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Liberty Mutual Insurance Customer Care Review

#897411
1.0
Details
Everything is okay until you have a claim, both Libery Mutual and Safeco know the program and are pros at making sure they will *** you at payout time, very tired of their claims and no or poor Customer Care, they actually use those words, Customer Care, really, seriously?
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Liberty Mutual Insurance Customer Care Review

#499360
The worst company, not insurance company, but company in general I have ever dealt with. Unethical and they could care less about you the customer!!
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