Manufacturer: Liberty Mutual Insurance Category: Homeowners Insurance Clear all filters (12 of 12 reviews match)
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Worst experience in 35 years of insurance and a paying member for seven years with LM never a claim when I added a second home to my policy they sent an inspector out the inspection report was clean with the exception of the mention of debris in driveway which was...
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Liberty Mutual Insurance Homeowners Insurance
#1080657
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After purchasing a new automobile in 2013 , I contacted Liberty Mutual who had covered my home since 1993 and switched my auto and truck for coverage with them for multi discounts to save on premium costs at that time the savings seemed like a good idea.However after a...
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Anonymous
JJ

If your homeowners was canceled, by law you must have been sent a cancellation letter. Your agent should have received notice and contacted you as well, but it appears that di...

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Liberty Mutual Insurance Homeowners Insurance
#1016433
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I received a good quote three years ago for auto and home insurance from Liberty Mutual.I asked the agent if they give low rates initially and then raise rates after the first year. His answer was no they don't do that. I hired them to be my insurance company. After...
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Anonymous
***ed off ***sumer

After being contacted several times by Liberty to try their auto policy because it was cheaper and had better coverage than my current policy, I decided to give it a go.(I tol...

Anonymous
Anonymous

Same exact practices across the entire industry. I've been in the business over 27 years and never before have I seen so frequent and such drastic rate increases. I'm not affi...

1.0
Liberty Mutual Insurance Loves Park, Illinois
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Liberty Mutual Insurance Homeowners Insurance
I didn't like
  • Lack of honesty
  • Liberty not being honest with me
#891897
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I repeat, do not under any circumstances buy Liberty Mutual Insurance. Adjuster and his supervisor despite number of emails discussing the burnout furnace, lied and stated it was never discussed, adjusted the claim with patches of 6" vertical siding in the middle...
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1.0
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Liberty Mutual Insurance Homeowners Insurance
I didn't like
  • Liberty pioneered bad faith
#706175
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I answered all questions on their website for a quote only to call and find out they expect you to own a home, live in it and get a homeowners policy on it from Liberty Mutual before getting a landlord policy on your other non owner occupied rental homes. Very...
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1.9
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Liberty Mutual Insurance Homeowners Insurance
I didn't like
  • Deceptive quote
#598643
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We've owned our house here in North Carolina since 1999, and have been with Liberty Mutual for the past 13 years. About two months ago Liberty Mutual sent us a letter stating that the State of North Carolina had recently placed a rate cap on homeowners insurance, and...
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Liberty Mutual Insurance Homeowners Insurance
#427410
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Liberty Mutual homeowner clients are being laughed at all the way to the bank. My home took a direct hit from a tree,I took the lowest of three quotes due to Liberty Mutual sending me back super low proposals from a third party they use to find rates to do repair...
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Anonymous
All

This is not bs lib mut sux all around they r a rip off they dont call back they lie to u their total loss dept is a joke and not a funny one this company is a rip off

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Liberty Mutual Insurance Homeowners Insurance
#408657
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Im a victim of superstorm sandy and lost all of my belongings Fema helped me with flood damages and are still working with me on my home. Liberty Mutual Homeowners policy is the worst in the industry they find all ways of getting out ofclaims. I have structural damage...
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Liberty Mutual Insurance Homeowners Insurance
#380000
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I have been a loyal customer of Liberty Mutual Insurance Company for 60 yrs, never had another insurance company. Dealt with them in four states. Homeowners, auto and liability. Brought them a lot of business in the past years. Always paid my bills on time. This...
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Liberty Mutual Insurance Homeowners Insurance
#357299
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Our family has been waiting to settle a claim from a devestating fire and burgulary since August 1, 2011. Our family has lost everything and more due to liberty mutual's lack of concern and fairness on handling the claim. We are not able to generate extra income...
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Anonymous
Dawn King

So sorry to hear about your loss. Unfortunately, we have much the same story from a fire almost 4 years ago. They are a horrible company.

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Liberty Mutual Insurance Homeowners Insurance
#286217
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