Product: Liberty Mutual Insurance Roadside Assistance Clear all filters (0 of 5 reviews match)
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Liberty Mutual Insurance - WORST ENCOUNTER EVER

Called my road side assistance, wait time was 60 minutes. Over an hr and 15 pass. I text for ETA. Get a phone call saying itll be another 25 minutes because the driver got routed to a CHP call, then i call 25 mins later and no communication at all. Dispatcher and driver were rude immature idiots.... ...ill make sure to mention no to ever have this company dispatched to me ever again
1.0
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Liberty Mutual Insurance Roadside Assistance
#1314113
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My car broke down at 10pm.It was just after a large snow storm. We called roadside assistance for a tow. Payed the fee for the extra miles and They stated it might take longer than usual due to the weather. Understandable but still no snow for hours. We sat there for...
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Anonymous
Ed McCray

I have trying to determine if Liberty Mutual Roadside Assistance was a good enough reason to not switch auto insurance. I will switch at the end of the current period and will...

1.0
Product
Liberty Mutual Insurance Roadside Assistance
#1185869
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Called an talked with roadside setvice 10:00 am.Was told get someone out. Called 4 more times lady told me she will find out whats going on said she will give me a call back to ley mr know. I said what will.that be another 4hours of course she said no. An no call back....
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2.4
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Liberty Mutual Insurance Roadside Assistance
#1176882
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I needed roadside assistance with a baby.LM canceled my tow 3 times leaving me on the side of a highway for 3 hours. Finally got a tow on the 4th hour. Then told the tow could not take any passengers after I expressed it over and over. This is the 3 time I need...
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Liberty Mutual Insurance Roadside Assistance
#1160356
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Same thing happened to me and my family. *** services. They kept telling that they were coming in 15-20 minutes every half an hour we called them. BIG LIARS!!!! If you don't have anybody please tell us so we can find our own way. Need to cancel the insurance with them....
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1.3
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Liberty Mutual Insurance Roadside Assistance
#872221
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