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Liberty Mutual Insurance - 13 days since my car was severely damaged by a Liberty Mutual insured truck and just notified that an adjuster will be sent out today with no show and with a holiday weekend will be 17 days.
Liberty Mutual Insurance - 13 days since my car was severely damaged by a Liberty Mutual insured truck and just notified that an adjuster will be sent out today with no show and with a holiday weekend will be 17 days.
My parked car was hit by a truck insured by Liberty Mutual on 5/12/2018 and fully reported by police and truck driver with no action. My followup was communicated to Christopher Beckham with no results and my last email: "Dear Christopher: Thank you for your acceptance...
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#1264393
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Been with liberty since March 2015 till March 2018 every year they increased found another insurance company before policy renewed Ben trying to cancel since March 13 renewed on March 18 took money out of my checking March 18 318.50 got my refund to day 35.00 told me...
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1.0
#1261162
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My husband & I were with Liberty Mutual Insurance for years, up until two days ago. I went to make a payment, greeted by a very unprofessional & arrogant Rep on the phone. Instead of helping me she suggested I take my payment & go get an Insurance policy somewhere...
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#1258207
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WHEN YOU USE THEIR WEBSITE TO REQUEST AN UPDATED POLICY AND I PUT IN THE LENDERS NAME IT COMES BACK AS INVALID NAME. HOW CAN THAT BE? ALSO IF I NEED A CORRECTION ON A POLICY AND HIT THE RADIO BUTTON FOR CORRECTION, THERE IS NOWHERE TO PUT WHAT NEEDS CORRECTED. SO WHAT...
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#1251491
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My mother told me that Liberty was not gonna cover me through June 2018, and thats ok, I'm old enough to where I need to get me own coverage... but she also told me that Liberty won't cover my mom and dad either after June 2018, and I'm like what? if I'm off coverage,...
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Lakewood, New York
I liked
  • Last rep i talked to
#1244667
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Car that was less than five months old and less than 1500 miles was rear ended by a Liberty Mutual policyholder. Liberty Mutual hassled with the body shop over running a pre and post computer scan as recommended by the manufacturer for collisions. LIberty Mutual...
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Anonymous
William

This complaint is too long to fully read but I don't understand how someone else's insurance policy dictates your repairs...who is your insurance company and what have they do...

1.0
I didn't like
  • No help by contracted adjuster
  • You screwed me
  • Deceptive claim rating policies
#1232120
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I have been a customer of Liberty Mutual with two homes and two cars for ten years. Last year after repeatedly raising my rates I dropped them on my car insurance and found way cheaper insurance with Nationwide. In ten years time I had one roof and it was last spring...
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1.0
I didn't like
  • Bad practice of the rate increase without sufficient notice
#1230065
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My car was hit by a car by a person insured by Liberty Mutual. That person was at fault. I even obtained and sent them the police report at my expense. They won't pay the claim. Now I cannot reach anyone at the company. If his continues I will have to take them to...
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1.0
I didn't like
  • Non-payment of claim
#1230014
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My parents booked online two single travel insurances with postpaid packages from Liberty Insurance Company four days ago (2018/04/02). But Liberty staff hasn’t contacted my parent to make a contract yet since then, although this sentence "Liberty staff will arrive at...
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#1227580
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Liberty Mutual Insurance - Support Laura Ingram

Don't do business with a company that pulls their adds in favor a a brainwashed teen who is looking to get famous
#1225049
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