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Gentleman,

Enough is enough; it has been 30 days that my 2015 Nissan Rogue SL with 32,000 miles was severely damaged by a vehicle/truck insured by Liberty Mutual Insurance of which you accepted FULL LIABILITY in Claim # 2341****. Not withstanding your offer of $6951.78 is laughable as was proven by the meticulous and full and detailed examination by Ralph and Sons Auto Repair with your estimate based on unprofessional hands off review of photographs submitted by one simply taking pictures.

With my vehicle unable to be driven you simply ignore the additional cost of $1500 for the the vehicle to be safely towed and stored and the estimate for full repair of $11,000 is just beyond belief of what I had assumed was a reputable insurance company. So far from being reputable I have invoked the State of New York Insurance Commissioner to intercede through my New York State Insurance Complaint No. CSB-201*-*******.

I will also follow up with Consumer Reviews to protect others from engaging your services. In essence I want my car returned in complete and full repair with full guarantee of the repair; just do it however you want but I deserve my car after 30 days.

Reason of review: Bad quality.

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Liberty Mutual does not pay claims.Liberty mutual does not call you when they say they will.Liberty mutual does not give rentals out when you get hit and Liberty claims liability.Liberty mutual does not mail mail when they should they back date your mail so it looks like they were quick to send you mail.Liberty mutual stalls stalls and says they will get a manager or a higher up and no one calls back.Liberty mutual will leave you hurt without a rental without paying for damage on your vehicle and will not call you back and will put a child on the other end of the phone so you cant talk like a claimant intelligently to another person.Liberty Mutual Headquarters borrowed 300 million to build there new office from taxpayers.The president spent 4 million to put Tuscan tiles on the ceiling and silk on the walls of his office while your hurt and go unpaid.

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