Liberty Mutual Insurance - They don't know where my car is
auto caught on fire 11/29 on major freeway
LM can't find it. There late in pm of date
Agent had me looking of street
Towing co they gave, does not exist
Can it get any worse?
Customer for over 18yrs. Will look for another provider
The intake rep was great, named Paul. The agent assigned, Ernie Hinds, lousy. Not customer friendly.
The operator, Sarah, I talked with twice on Wed, was extremely helpful.
She tried very hard to get me to someone that could help.
Talked with Ernie Wed, left two messages, has not returned at this time.