443 views
New Reviewer
1 comment
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
2.8

Go back in 2017 I had a Honda Civic 1997 that was broken into several times as I had relocated to Vegas I moved the first time it was broken into in front of my apartment I didn't even know it was vandalized until I tried to drive and it was no battery then I noticed that my trunk have been open and all of my clothes in the trunk were missing my children's iPad my cell phone was missing the second claim same thing they broke into my car and stole a older model Louis Vuitton purse that had I had had for years and heaven give it to me as a gift and they don't even make it anymore so I had it insured and basically it was stolen it was stolen and so with several other things that I had in the car and I filed a claim claim was successful the last time I was parked at my daughter's house we were staying overnight because our mothers day we were all going to get up and go to California Mother's Day with her upon arrival to where my car was parked it was my car was this time stolen the entire car was missing I had church clothes that were brand new I had my laptop in the trunk we were all expected to leave at 4 or 5 in the morning when I got up there was no car my pack bags that were in the trunk are all gone all of our belongings were in there I thought that if I park it somewhere other than my apartment the day before leaving and having packed all of our things in it that it would be safe but to my demise it was taken it was my work car at the time I had no other vehicle the car was located in North Nevada the perp whoever it was who stole the car spray-painted the car black and remove the license plate so that it wouldn't be found tour the inside up remove parts of the seats just completely demolished the car and took everything that I owned and held near and dear out of car of course I submitted the claim and they said that I was an embezzler that I was trying to get money out of the company and they want it personal demographic information like had I ever been on welfare what kind of job do I work they wanted my tax papers they wanted basically we're treating me like a criminal and insinuating that I'm making up a complete fabrication when in fact the car was found by the police in the condition which I stated and on top of that the person who stole my car actually went to the freaking auction the car towing place and try to pick up my car and they had they had it on video I thought a police report my insurance for my car covered the car but the belongings inside were supposedly covered by my insurance policy with Liberty Mutual and they did not pay me they denied my claim I have since canceled my service with them and I have not heard back from them since also the Liberty Mutual agent Doug up the fact that in 2015 I had a GoFundMe page for my business lunch and relocation and he tried to use that to say that I'm one of those people that always looking out to get a paycheck or free ride it was very insulting and deplorable to think that I have my freaking car stolen on Mother's Day of all *** days and this *** was telling people or trying to insinuate that I made this cockamamie story up and was trying to embezzle money I had just gotten out of the hospital having a mini-stroke and a blood transfusion was back on my feet and was in recovery and was not lacking anything accept my car and my valuables they should have compensated me unbenounced to me Honda Civics are cars that are easily stolen and are one of the highest rated stolen cars especially the older models I had no idea until I moved to Vegas I have since relocated to California and I'm still very disgusted over the situation at which I was treated by this company I should have been reimbursed for all the things that I lost my computer had my personal information family photos that I will never recover birth information on my children their baby pictures homework I'm a full-time student as well as a business owner I didn't need anything other than my sanity back in my Liberty back but they don't give Liberty at Mutual Liberty if you make too many claims you might not get your money even if you paid insurance the whole point of insurance is to be insured against loss and that's exactly what I did but here it is going through the stupidness I'm sitting here with my car stolen thankfully since then I've had purchase two other cars I didn't need their money for anything but the point of insurance is why I get it if you're not going to be covered when something like that happens or something like the nice brand new dresses and suits that you purchased for your children to wear on Mother's Day to church are now gone and all the clothes that you purchased for your weekly vacation that you were going on are now gone your computer is gone your blankets are gone everything that was in the car is gone and I'm just like this is really disgusting to me I should have first of all not thought to leave the car with anything in it but of course who in their right mind is thinking that if your car is going to be vandalizing broken into and stolen on Mother's Day no one is thinking that I'm thinking I'm just going to get up get in the car and go to California and visit my other daughter and spend a wonderful Mother's Day holiday but it was completely and utterly ruined and then ruin the second time when I found out that they would not pay my claim I was well within my reach of do recommend do compensation being on vacation and being away from my own home they have since changed the policy to read that you cannot get coverage if you're at somebody else's house instead of your own house but they do cover your belongings so my thing is why the heck didn't you pay my claim it doesn't have anything to do with how many claims are filed my car was a Target I didn't know that I was unaware of what type of car I had being a Target but it was broken into that was not my fault that was something that should have been covered and was covered in my insurance the car itself I did get recompense for through my other end insurance thankfully I have a different Inc insurance carrier now that is not them and I have moved back to California and I'm not dealing with anything where I would suffer loss I have my car in the garage but that doesn't mean that it's nothing bad will happen but at the same time I have learned to better protect myself against these things and I have learned that some Insurance carry over carriers such as Liberty Mutual are just not Dependable when you need something back to actually fill the gap between what she's lost and what you now have they're not they're not good they're not a good reputable company because they don't pay out all their claims and use non justifiable reasons as to doing so if your car is completely missing and you have a police report and then they find the car and the *** actually shows up to the place where your car was stolen trying to recapture the car if that's not evidence enough that the damn car was stolen I don't know what the *** is the claims adjuster insinuated that I basically just took my car somewhere and drop it off and now I'm trying to file out file a claim so I can get a new car to me that was an insult of epic proportions no self-respecting woman mother-of-five will call your *** on Mother's Day what would a cracked up story like this that's fake Make It Up spent hours on the phone pissed off on the day that she supposed to be celebrated All for a lie

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Ekaterini Kxo

Wow. Ever heard of paragraphs?

Liberty Mutual Insurance Reviews

  1. 213 reviews
  2. 47 reviews
  3. 18 reviews
  4. 2 reviews
  5. 14 reviews
Liberty Mutual Insurance reviews