not the first bad experience with them. Most recent my HR director told me to submit a claim due to a carpet tear out and install that resulted in severe asthma attack and a 10 day hospital stay.
So far every step of the way has had to be filled with complaint from my employer before they act. They have had medical records release for 2 weeks and their response was "it wasn't in my diary to do" The employer admits that the health issues are a direct result of the carpet install. Liberty Mutual is dragging their feet and trying their best to delay the claim. Meanwhile, I am out 10 days of work, and hundreds of dollars and they could care less.
Delay delay delay and maybe they will go away is their policy. Something needs to be done to prevent this.
I am certain my employer pays a pretty penny for their premium. To get them to return a phone call takes an act of GOD.
Review about: Liberty Mutual Insurance Claim.